FAQ
Frequently asked questions
Who can apply?
Small and medium-sized business owners in supported locations may apply if they meet the current eligibility and verification requirements.
Is approval guaranteed?
No. Every application is subject to review, eligibility, affordability, available funding and applicable rules.
What documents are required?
Requirements depend on the application and country. Submit only requested documents through the secure platform, not through public chat.
How long does review take?
Timing varies with application completeness, verification checks and review volumes. Keep your contact details current and check your dashboard for updates.
Are there fees or repayment obligations?
Any applicable fees, interest, repayment schedule and conditions must be disclosed in the offer and agreement before you accept.
How can I get support?
Use the Live Chat button on this website. Provide a valid email so the team can respond to your message.